| Aug 7, 06:21 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 7, 05:58 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 7, 05:56 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 7, 05:54 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 7, 05:52 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 7, 05:50 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 7, 05:48 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 7, 05:46 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 7, 05:44 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 7, 05:21 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 7, 05:19 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 7, 05:17 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 7, 05:15 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 7, 05:13 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 7, 05:11 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 7, 05:09 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 7, 04:44 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 7, 04:42 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 7, 04:40 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 7, 04:38 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 7, 04:36 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 7, 04:34 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 7, 04:32 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 7, 04:07 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 7, 04:05 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |