| Aug 8, 09:46 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 09:23 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 09:21 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 09:19 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 09:17 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 09:15 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 09:13 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 09:11 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 09:09 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 08:46 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 08:44 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 08:42 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 08:40 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 08:38 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 08:36 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 08:34 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 08:32 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 08:09 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 08:07 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 08:05 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 08:03 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 08:01 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 07:59 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 07:57 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 07:55 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |