| Aug 8, 01:32 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 01:30 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 01:28 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 01:05 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 01:03 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 01:01 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 12:59 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 12:57 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 12:55 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 12:53 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 12:51 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 12:28 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 12:26 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 12:24 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 12:22 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 12:20 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 12:18 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 12:16 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 12:14 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 11:51 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 11:49 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 11:47 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 11:45 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 11:43 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 11:41 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |