| Aug 9, 01:11 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 9, 12:48 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 9, 12:46 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 9, 12:44 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 9, 12:42 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 9, 12:40 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 9, 12:38 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 9, 12:36 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 9, 12:34 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 9, 12:11 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 9, 12:09 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 9, 12:07 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 9, 12:05 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 9, 12:03 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 9, 12:01 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 11:59 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 11:57 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 11:34 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 11:32 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 11:30 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 11:28 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 11:26 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 11:24 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 11:22 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 11:20 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |