| Aug 9, 12:25 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 12:25 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 9, 12:23 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 9, 12:21 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 9, 12:19 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 9, 12:17 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 12:17 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 9, 12:17 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 12:09 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 12:09 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 12:01 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 12:01 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 11:54 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 9, 11:53 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 11:53 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 11:52 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 9, 11:50 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 9, 11:48 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 9, 11:46 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 9, 11:45 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 11:45 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 11:44 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 9, 11:42 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 9, 11:40 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 9, 11:37 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |