Support
Need help? Pick a path.
Contact us for product, technical, account, billing, or refund support. Choose the channel that fits your question.
Async
Best for: account access, billing or refund questions, bug reports, and feature requests. Address (copy-paste if your mail client doesn't open): support@runtraice.com
SDK bugs
GitHub issues
Best for: bugs in the open-source @traice/sdk package (Node SDK). Public, searchable, gets the attention of anyone else using the SDK.